Shipping & Returns

Welcome to Audrey 'n Elise, where we are dedicated to providing exceptional products and services. Your satisfaction is of utmost importance to us, and we stand behind our commitment with our return policy.

Audrey 'n Elise Return Policy

At Audrey 'n Elise, we strive to ensure your complete satisfaction with every purchase you make. If, for any reason, you are not entirely pleased with your order, we offer a flexible return policy designed to make the process as hassle-free as possible.

14-Day Satisfaction Guarantee: We want you to be completely happy with your purchase. If within 14 days of receiving your order, you find yourself dissatisfied, you are eligible to take advantage of our Return Policy. This policy guarantees a full refund or free replacement of your item. After this initial period, returns will be assessed at our discretion and may result in store credit being issued.

Return Eligibility: To qualify for a return, the items must meet the following criteria:

  • Items must be in their original, unused, and unwashed condition.
  • All tags and packaging must remain intact and undamaged.
  • Intimate items such as undergarments, swimsuits, and earrings cannot be returned due to hygiene reasons.
  • Only regular-priced items are eligible for a refund; unfortunately, sale or clearance items are not refundable.

Easy Return Process:

  1. Contact our Returns Department at 678-932-8666 or through our contact form for assistance with your return.
  2. If your return meets the criteria, you will receive further instructions on how to proceed.
  3. Ship your return to the following address: Audrey 'n Elise 4030 Ashland Woods Drive Spring, TX 77386

Refund and Exchange:

  • Refunds will be processed for eligible returned items and will exclude shipping fees.
  • Return shipping costs are the responsibility of the sender.
  • Defective or damaged items are eligible for replacement. Contact us at to initiate the exchange process.

We value your trust and are here to answer any questions you may have regarding our return policy. Feel free to contact our Returns Department at 678-932-8666 or use our contact form.

Thank you for choosing Audrey 'n Elise. Your satisfaction remains our priority, and we look forward to serving you with top-notch products and service.